1. Definitions
Throughout these Terms and Conditions, the following words have specific meanings:
- "e bingo" or "the Platform" refers to the online gaming platform operated at ebingo.click and all its associated services, games, and features.
- "Player" or "You" means any individual who has registered an account on e bingo.
- "Account" means the personal account you create when registering on e bingo.
- "Balance" refers to the total funds available in your e bingo wallet, including real-money funds and bonus credits.
- "Bonus Funds" means promotional credits awarded by e bingo subject to rollover and other conditions.
- "Real Funds" means Philippine pesos deposited by you directly into your e bingo account.
- "Rollover Requirement" means the number of times bonus funds must be wagered before they can be withdrawn.
- "Prohibited Player" means any person who is ineligible to hold an account or receive winnings under these terms or applicable Philippine law.
2. Eligibility and Account Registration
To register and maintain an active account on e bingo, you must meet all of the following requirements:
- You must be at least 21 years of age at the time of registration. e bingo strictly prohibits the use of the platform by minors.
- You must be located in or be a resident of the Republic of the Philippines at the time of playing.
- You must not be employed by, or an immediate family member of someone employed by, e bingo or any of its affiliated companies.
- You must not be a person who has been self-excluded from gambling platforms or placed under a court-ordered exclusion from gaming activities in the Philippines.
- You must have the legal capacity to enter into a binding agreement under Philippine law.
Important: By registering on e bingo, you confirm that all information you provide is accurate and complete. Providing false information — including false age or identity details — is grounds for immediate account suspension and forfeiture of any balance or winnings.
Each player is permitted to hold only one account on e bingo. Operating multiple accounts — whether under the same name, the same payment method, or the same device — is strictly prohibited and will result in all accounts being suspended and all associated balances being voided.
e bingo reserves the right to request identity verification documents (government-issued ID, proof of address, source of funds) at any time. Players who fail to complete verification within the required timeframe may have their account restricted until the process is completed.
From Subic to the whole Philippines — e bingo keeps fair and transparent rules for every player.
3. Account Rules and Responsibilities
Your e bingo account is personal to you. You are fully responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your account.
3.1 Account Security
You must not share your username, password, or one-time PIN with any other person. e bingo will never ask you for your password via email, chat, or phone. If you suspect your account has been accessed without your authorisation, you must notify us immediately at support@ebingo.click.
3.2 Accurate Information
You must keep your account information up to date. If your registered mobile number, email address, or bank account details change, please update them promptly through your account settings or by contacting support. e bingo is not liable for failed withdrawals or missed notifications caused by outdated account information.
3.3 Dormant Accounts
An account is considered dormant if there has been no login activity for a period of 12 consecutive months. e bingo may apply an administrative maintenance fee to dormant accounts. If the balance falls to zero as a result of such fees, the account will be deactivated. Players can reactivate their account by logging in and completing any required re-verification steps.
4. Deposits and Payments
All transactions on e bingo are processed in Philippine pesos (₱). e bingo accepts the following payment methods for deposits:
- GCash
- Maya
- GrabPay
- Coins.ph
- InstaPay / PESONet bank transfer
- BDO, BPI, UnionBank online banking
- Visa and Mastercard debit/credit cards
Deposits are credited to your e bingo wallet immediately upon successful transaction confirmation from your payment provider. In the event of a delay, players are advised to wait up to 30 minutes before contacting support with proof of transaction.
Note: You may only deposit funds from payment accounts registered in your own name. Deposits from third-party accounts — including accounts belonging to family members — are not permitted and may result in the funds being returned and your account being reviewed.
Minimum deposit amounts and any applicable processing fees vary by payment method and are displayed at the point of transaction. e bingo reserves the right to adjust these minimums and fees with reasonable notice.
5. Withdrawals
Withdrawals from your e bingo wallet are subject to the following conditions:
5.1 Verification Requirement
Players must complete full identity verification before any withdrawal is processed. This includes submitting a valid government-issued ID (UMID, PhilSys, passport, or driver's licence) and confirming the ownership of the payment account being used.
5.2 Withdrawal Processing Times
- GCash / Maya / GrabPay: Typically within 1–4 hours
- InstaPay / PESONet: Typically within 1 business day
- Bank transfer (BDO, BPI, UnionBank): 1–3 business days
- Visa / Mastercard: 3–5 business days
5.3 Bonus Funds and Rollover
Bonus funds are not withdrawable until the applicable rollover requirement has been met. Real-money funds that were deposited independently of any bonus are generally available for withdrawal at any time, subject to verification and minimum thresholds.
e bingo reserves the right to request additional documentation for large withdrawal amounts as part of our anti-money-laundering obligations under Philippine law.
6. Bonuses and Promotions
e bingo offers various bonuses and promotions to registered players. All bonuses are subject to the specific terms attached to each offer, as well as the following general conditions:
- Bonuses are available to one account per player, per household, per device, and per IP address unless otherwise stated.
- Players must opt in to bonuses where required. Unclaimed bonuses that have not been opted into within the stated timeframe will expire automatically.
- Rollover requirements must be met using real-money wagers on qualifying games. Bets placed using bonus funds do not count towards rollover unless explicitly stated.
- e bingo reserves the right to cancel a bonus at any time if it believes the bonus is being abused, including through collusion, bot usage, or hedging strategies designed to exploit promotional terms.
- Any winnings derived from a bonus that was obtained fraudulently will be voided in full.
Refer a Friend Bonus: Players who refer friends to e bingo are eligible for referral rewards as detailed on the
Refer a Friend page. Referral bonuses are subject to additional qualifying conditions — referred players must complete registration, verify their account, and meet minimum deposit and play-through requirements.
Cebu, Iloilo, Manila — e bingo players follow the same fair rules wherever they're based.
7. Gaming Rules and Fair Play
All games on e bingo use certified random number generation (RNG) technology to ensure fair and unpredictable outcomes. Published return-to-player (RTP) rates for slot games represent long-term statistical averages and do not guarantee individual session results.
In the event of a technical fault during a game — such as a disconnection, server interruption, or software error — e bingo's system logs will be used to determine the correct outcome. If a round cannot be resolved fairly, the wager will be returned to the player. The decision of e bingo's technical team is final in all such cases.
Sports betting odds on e bingo, including PBA betting and boxing betting, are set and updated in real time. Bets accepted at advertised odds are honoured, except in cases of obvious pricing errors. Where a bet is placed on an event that has already concluded without the player's knowledge, e bingo reserves the right to void that bet.
7.1 Pusoy and Card Game Rules
Pusoy tables on e bingo follow standard Filipino Pusoy card game rules unless a specific game variant specifies otherwise. Players are responsible for understanding the rules of each game before wagering. e bingo provides game instructions within each game interface.
8. Prohibited Conduct
The following actions are strictly prohibited on e bingo and may result in immediate account suspension, forfeiture of funds, and referral to the appropriate authorities:
- Creating multiple accounts or assisting others in doing so
- Using automated software, bots, or scripts to interact with the platform
- Exploiting software bugs or game vulnerabilities for unfair advantage
- Colluding with other players in card games or sports betting markets
- Using a VPN or proxy to misrepresent your location
- Depositing funds obtained through illegal means
- Attempting to reverse engineer, copy, or redistribute any part of the e bingo platform
- Harassing, threatening, or abusing e bingo staff or other players
- Sharing your account credentials with a third party for any reason
9. Responsible Gaming
e bingo is committed to providing a safe and enjoyable gaming environment. We recognise that gambling can become harmful for some individuals and we take that responsibility seriously.
Players can access the following responsible gaming tools directly from their e bingo account settings:
- Deposit limits: Set daily, weekly, or monthly deposit caps
- Session time reminders: Receive notifications when you've been playing for a set duration
- Cooling-off period: Temporarily suspend your account for 24 hours to 30 days
- Self-exclusion: Permanently close your account if you feel gaming is negatively affecting your life
For more information on responsible gaming tools and support resources, visit our Responsible Gaming page. If you or someone you know needs help, please seek support from a qualified professional.
Reminder: Gaming on e bingo should always be a form of entertainment — not a source of income or a way to recover financial losses. Never bet more than you can afford to lose.
10. Intellectual Property
All content on the e bingo platform — including but not limited to the logo, brand name, game graphics, software, text, images, and user interface design — is the intellectual property of e bingo or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal gaming purposes.
You may not copy, reproduce, modify, distribute, or use any e bingo content for commercial purposes without prior written consent. Unauthorised use of e bingo intellectual property may result in legal action.
11. Privacy and Data
e bingo collects and processes personal data in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act 10173). The full details of how we collect, store, and use your personal information are set out in our Privacy Policy.
By registering on e bingo, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes verification data, transaction records, and gameplay data used for security, compliance, and platform improvement purposes.
12. Limitation of Liability
e bingo provides the platform on an "as available" basis. While we make every effort to ensure the platform is reliable and secure, we cannot guarantee uninterrupted access or error-free operation at all times.
To the maximum extent permitted by Philippine law, e bingo shall not be liable for:
- Loss of funds or winnings due to technical failures outside our reasonable control
- Losses arising from your failure to comply with these terms
- Indirect, consequential, or incidental losses of any kind
- Delays in payment processing caused by third-party payment providers
- Losses caused by unauthorised access to your account resulting from your failure to secure your credentials
Nothing in these terms limits e bingo's liability for fraud, gross negligence, or any liability that cannot legally be excluded under Philippine law.
13. Suspension and Termination
e bingo reserves the right to suspend or terminate any player account at any time, with or without prior notice, if we reasonably believe:
- The player has breached any part of these Terms and Conditions
- The account is being used for fraudulent, criminal, or money-laundering activity
- The player is using the platform from a restricted jurisdiction
- The account is associated with problem gambling behaviour that poses a risk to the player's wellbeing
- We are required to do so by a regulatory, legal, or law enforcement authority
Players who wish to close their own accounts may do so at any time by contacting support@ebingo.click. Upon account closure, any remaining real-money balance will be returned to your registered payment method after all verification requirements are met. Bonus funds are forfeited upon voluntary account closure unless otherwise specified in the applicable promotion terms.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from your use of e bingo that cannot be resolved through our internal complaints process will be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.
e bingo encourages players to resolve any concerns through direct communication with our support team before escalating a dispute formally. Most issues — whether related to payments, bonuses, or account access — can be resolved quickly and informally by getting in touch.
